FAQ
FREE DELIVERY FROM 699 SEK
DELIVERY IN 1-4 DAYS
SMOOTH PAYMENTS WITH KLARNA

How do I make a return?

1. Register your return under "My Pages" at www.salmingunderwear.com by first logging in with your user details that you received via email when you made your purchase with us. If you do not have that information, email webshop@salmingunderwear.com

2.
Use the online return form to create a return ticket (you will find instructions under "My Page").

3. Once you have registered your return, note the return code on the delivery slip that you received with your shipment.

4. Pack the product/s well, please use the original packaging when possible.

5. Drop off the parcel at any PostNord service station, you will pay the return fee.
It takes about 5 days for a return to arrive to us and be handled.

SEND YOUR RETURN TO: 
Salming Underwear
Box 646
501 13 Borås


When will I receive my money after returning an item? 
As soon as we have received the goods and see that the condition is approved, your money will be refunded via Klarna. Refunds will be made within 14 days of receiving the return. Contact Klarna for further information at 08- 120 120 10

What is the shipping cost when I order from you?
All our deliveries are made with the Postnord letter and postal package, the shipping for these is for the moment 49 kr. Orders over 699 SEK are free of charge.

How long does my delivery take?
Delivery is within 1-4 business days as of the order being placed.

I want to change my order, what do I do?
Orders made weekdays before 13:00 we will pack as soon as the purchase is made. Have you placed an order after 13:00 we can help you with any cancellation of orders. Contact our customer service and we will assist you: webshop@salmingunderwear.com.

I have received an offer code, how do I activate it?
You enter the offer code at checkout.